Urban logo
Contact us

Customer support is offline

Our customert support team is online from 7AM - 10PM. Check our FAQs to answer your questions or email us and we'll get back to you as quickly as we can.

Urban reviews

Urban reviews

Since we started in 2014, Urban therapists have delivered over a million home treatments in four cities. Read what other massage, beauty and physical therapy bookers have to say:

social

The beauty of Urban is that they come to your house and make you feel so relaxed. My back carries all my stresses so was great to have those taken away before David and I could get into our evening.

social

I booked a deep cleanse facial through the @urbanapp yesterday and had Olga set up in the living room with the sun shining through. It was so bloody lovely

social

I love @urbanapp. I open my phone, find the right therapist or rebook an old regular, hit a few keys and hey presto – a massage in my very own home whenever I like.

social

French it is 💅🏽

social

ad I don’t have to say it really, we all need some me time don’t we. I never thought a massage would be top of my list of gifts I’d LOVE to receive but it’s more rewarding than any item of clothing or perfume I could ever want! Time is not on my side, juggling the kids, house and work, and all the rest, but @urbanapp saves the day!

social

It’s Wednesday and I’m dreaming about the massage I had a few weeks ago. There is absolutely no better way to relax than some R&R after countless hours of painting and sanding

social

I collaborated with @urbanapp several weeks ago and tried some reflexology for the first time. It was AMAZING! So much so that I’ve booked and paid for another treatment and I’m having it today in my lunch break The therapists come to your home so it’s super convenient when you basically have zero time to yourself!

social

So yesterday I had my first massage in over 3 years!!! thanks to @urbanapp
To say I was long overdue one would be an understatement! After a crappy few weeks not only did this help to relax me but also massively cheered me up to have some ‘me’ time from the comfort of my own home. I opted for the ‘urban’ massage which was nice, soft & calming which I have to say I really really enjoyed! I really need to make more time for things like this. You can book so many different treatments via the app and choose who does them which I think is great! (Gifted treatment)

In the press

"Just don’t say we didn’t warn you when you get addicted."
Metro
"Urban is a great idea for an emergency quick fix, a treat for the busy city professional or to fix that stubborn knot that we all sometimes get."
Riddle Magazine
“Perfect for those of us who don't have the time to trek into central London.”
Hello!
"A tap of your iPhone will bring one of Urban’s therapists to your home, hotel room or office within the hour - they’ll bring the table, too. The signature Urban Classic uses Swedish techniques to alleviate tension, improve circulation and pummel away toxins in the muscle."
Timeout London
“At first I found socially awkward to welcome a stranger into my home, but the feeling quickly subsided and within minutes they had turned my living room into a temporary sanctuary of relaxation.”
Forbes
“Over the course of the hour she had smoothed out all the kinks caused by our WFH set-up and made us feel extremely relaxed. It’s all super safe and clean – she disinfected the table at the start and was wearing a face shield for the duration of the treatment.”
London on the Inside

Looking to feature Urban? For all press enquiries, contact marketing@urban.co